Maintaining your powder-coated aluminium frames is quick and simple:

• Rinse with a garden hose and allow the frame to air dry.

• Avoid using harsh chemicals or abrasive materials

• For deeper cleaning, wipe with mild soapy water using a soft cloth

• Rinse thoroughly and allow the frame to dry completely

Keep your fibrecane weave looking its best:

• Rinse the furniture with a hose

• Allow it to dry naturally in the sun

• For deeper cleaning, wipe with mild soapy water using a soft cloth

• Rinse thoroughly and allow it to air dry

• For deeper cleaning, wipe with mild soapy water using a soft cloth

• Rinse thoroughly and allow it to air dry

Technical Rope Weave:

• Dust regularly using a soft, damp cloth

• For heavier dirt, clean with mild dishwashing liquid and warm water

• Rinse thoroughly after cleaning

• Allow the furniture to air dry completely

Follow these tips to keep your cushions fresh and comfortable:

• Tackle stains promptly to avoid permanent marks.

• Treat stains as soon as possible to prevent permanent marks

• Rinse thoroughly after cleaning to remove soap or bleach residue

• Vacuum or brush off dust and dirt regularly

• Rotate cushion covers to minimise wear and fading

• Wash cushion covers periodically to prevent mildew or mould

• All cushion covers are removable and machine washable

• Always allow covers to air dry completely

• Store cushions in a weather-protected area when not in use

• Do not use a pressure washer, as this may force moisture into
  the fabric and cause mould or mildew

Protect and maintain your table tops with these simple practices:

• Use heat-resistant place mats to protect table tops from direct heat.

• Use heat-resistant placemats to protect surfaces from direct heat

• Wipe daily with a soft cloth and mild household cleaner

• Avoid abrasive materials or solvent based cleaning products

• For stubborn dirt, use mild dishwashing liquid and warm water

• Rinse thoroughly after cleaning

Proper use of covers helps protect your furniture:

• Any residual moisture in the furniture (eg. humidity, cleaning, rain shower etc) must be allowed to completely dry off before the covers are placed on the furniture.

• Ensure furniture is completely dry before putting covers on

• Trapped moisture may cause mould or mildew

• In humid conditions, remove covers occasionally to allow furniture to air out

• Clean covers regularly to remove leaves, bird droppings and dirt

• Keeping covers clean helps extend the life of the fabric

To maintain the natural beauty of your timber furniture and ensure your guarantee remains valid, please follow these steps:

1. First Month

• Apply at least two coats of Woodoc weatherproof wax or oil

2. Ongoing Care

• Reapply monthly or every 2 months, depending on exposure

• Reapply whenever the timber appears dry or begins to change colour

• In colder conditions, a white residue may appear. Gently warm the container until clear before use

3. Cleaning

• Wipe with a damp cloth for general cleaning

• For best results, use the wax or oil to clean and protect at the same time

4. Important Notes

• The oil will not peel or alter the natural colour of the timber

• If applied incorrectly and a varnish like layer forms, light sanding may be required

To keep your pool pillows in good condition:

• Spot clean using warm soapy water

• Covers can be removed and machine-washed on a cold, gentle cycle

• Always allow covers to air dry completely

• Do not leave pillows in the pool for extended periods

• Prolonged exposure to chlorine may cause the fabric to fade

• Store pillows away from the pool when not in use

Following our care guidelines will help preserve the beauty and longevity of your Alifurn furniture. Claims relating to damage caused by not following these guidelines may fall outside of our warranty.

Each case is reviewed individually, and our team will always aim to find the most appropriate solution.

If you have any questions, please feel free to contact us. We are always happy to assist.

Please handle furniture with care when moving it:

• Always lift the furniture and place it down gently

• Do not drag or drop the furniture

• Lift from underneath the base

• Avoid lifting from the arms or backrests, as this may cause damage

To ensure the longevity of your furniture:

• Do not stand or jump on the furniture

• Ensure all legs or feet rest firmly on the ground for proper support

• Avoid pulling, stretching or striking the rope and fibrecane with hard objects

• Ensure concrete table tops are fully supported by all legs

Damage resulting from misuse, negligence or external factors such as wind will be assessed and repairs will be quoted accordingly.

• Clear images of the affected area so we can assess the issue

• A detailed description of what occurred, including when the damage happened

• Your original invoice or invoice number, so that we can confirm the date of purchase and warranty eligibility

• Collection and delivery costs are not covered where the issue falls outside of the warranty or is not due to a manufacturing defect

• Claims relating to damage caused by not following our Care Guidelines may fall outside of our warranty.